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Case Study Healthcare Public Institution

University Hospital Foča A hospital website that patients can actually rely on

Full redesign and rebuild of the University Hospital Foča web presence: nearly three times more content and ten times more images, yet the site loads five times faster than the old one. Plus a custom CMS the staff can use without training, security hardened from D to A, and email that finally lands in the inbox.

Visit the live site: bolnicafoca.com
Client
UB Foča
Scope
Design, CMS, Security, Email
Stack
PHP, Custom CMS, OLS
Status
Live in production
The Challenge

Where It Started

When a hospital website takes almost two seconds just to respond, the people affected are not customers browsing a catalog. They are patients looking for a phone number, working hours, or how to reach a specific department.

The old site had five sections of content in total, and still measured 1929 ms load time on Bytecheck - a one star rating. Security scored a D, and the domain had no SPF, DKIM, DMARC or proper MX records, so official hospital email routinely landed in spam folders.

Only 5 content sections - and still 1929 ms load time (Bytecheck, 1 of 5 stars)
Security headers grade D (securityheaders.com)
No SPF, DKIM, DMARC or MX setup - hospital email marked as spam
Outdated design, barely usable on mobile devices
Content updates required a developer for every small change
1929ms
Load time
Bytecheck: 1 of 5 stars
D
Security grade
securityheaders.com
5
Sections total
on the entire homepage
0
Email records
no SPF, DKIM, DMARC, MX
Transformation

Before & After

These are the real, full-length homepages - scroll inside each one. The new site carries almost three times more content and ten times more images, yet loads five times faster than the old one.

Before · 5 sections
Old University Hospital Foca homepage - full page screenshot
Scroll
After · 14 sections
New University Hospital Foca homepage - full page screenshot
Scroll
5 → 14
Content sections
nearly 3x more content
10x
More images
all compressed and optimized
5x faster
Despite all of it
1929 ms → 375 ms load time
The Work

What We Did

01

Complete redesign

A clean, calm interface built for people under stress. Department pages, doctor directories and contact information are reachable in two clicks, on any device. The design follows accessibility basics: readable font sizes, proper contrast, no decorative noise where information matters.

02

Custom CMS built in-house

The hospital staff publishes news, announcements and schedules through Axon CMS - our own lightweight content system. Argon2id password hashing, two-factor authentication for administrators, session hardening and a permission model that separates editors from admins.

03

Security hardening

Full security header set (CSP, HSTS, X-Frame-Options, nosniff, referrer policy), hidden software versions, hardened session cookies, brute-force protection on the login and continuous dependency updates. A public institution is a target - we treat it that way.

04

Email deliverability

The domain had no SPF, DKIM, DMARC or proper MX records - official hospital mail was landing in spam. We configured all of them correctly and routed messages through authenticated SMTP. Today hospital email passes even Gmail's notoriously strict filtering and lands in the inbox.

05

Performance work

Server-side caching on OpenLiteSpeed, compressed and properly sized images, bundled assets and a trimmed frontend. Load time dropped from 1929 ms to 375 ms - five times faster, while the page grew from 5 sections to 14 with ten times more images.

Measured

The Results

We do not do vague promises. Every screenshot below is a real measurement of this project.

1929ms
Load time before
Bytecheck: 1 of 5 stars
375ms
Load time now
5x faster
D → A
Security grade
securityheaders.com
Inbox
Email setup
SPF, DKIM, DMARC, MX - even on Gmail

Load time

Bytecheck measurement of the same domain: 1929 ms with five sections of content before, 375 ms with fourteen sections now.

Before Bytecheck load time before: 1929 ms, 1 of 5 stars
After Bytecheck load time now: 375 ms

Security headers

securityheaders.com scan: grade D with missing protections before, grade A with the full header set now.

Before securityheaders.com grade D before
After securityheaders.com grade A now

Email authentication

DNS and mail check: no SPF, DKIM, DMARC or MX records before - all configured and passing now, so mail lands in the inbox even on Gmail.

Before Email check before: missing SPF, DKIM, DMARC and MX records
After Email check now: SPF, DKIM, DMARC and MX all passing

Your website deserves
the same treatment.

Redesign, security, speed, email that actually arrives. Tell us where your site stands today and we will tell you honestly what it needs.

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